Last updated: September 26, 2026
Overview
Luxelle Body ("we," "us") respects your privacy. This policy explains what information we collect when you visit or buy from our site, and how we use it.
Information we collect
- Order information: your name, shipping and billing address, email, phone number and payment details. Payments are processed securely by our payment providers, and we don't store full card numbers.
- Device and browsing information: your IP address, browser type, pages viewed and how you arrived at our site, collected through cookies and similar technologies.
- Communications: any messages you send us.
How we use your information
- To process and ship your orders and send order updates
- To answer your questions and provide support
- To detect and prevent fraud
- To improve our site and products
- To send marketing emails if you've opted in (you can unsubscribe at any time)
- To show relevant ads on platforms such as Meta (Facebook and Instagram)
Sharing your information
We share information only with service providers that help us run our store, such as our e-commerce platform (Shopify), payment processors, shipping and fulfillment partners, email tools and advertising platforms, or when required by law. We do not sell your personal information.
Cookies and advertising
We use cookies and tracking pixels (including the Meta Pixel) to understand site activity and show relevant ads. You can control cookies in your browser settings and manage ad preferences at facebook.com/adpreferences.
Your rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, or to opt out of certain uses. To make a request, email us.
Data retention
We keep order information for our records unless you ask us to delete it, subject to legal requirements.
Children
Our site is not intended for anyone under 18, and we don't knowingly collect their information.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Contact: support@luxellebody.com